Question: This assignment has two parts - for full credit, complete both sections. Please use a separate example for part 1 and part 2. 1. Use

This assignment has two parts - for full credit, complete both sections. Please use a separate example for part 1 and part 2.

1. Use the XYZ model in chapter 5 to provide feedback to a conflict situation you will face or have faced. This model helps us assert ourselves in a nonthreatening way.

2. Also - Exhibit 5.4. Pay attention to the words we use and whether it is passive, aggressive or assertive. Assertive is always the most effective. Write three statements (different from your XYZ statement) one of each type of behavior - passive, aggressive and assertive.

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