Question: This case involves assessing the ease of use of a newly developed mobile application that tracks medication utilization. The vendor has created the application, but

This case involves assessing the ease of use of a newly developed mobile application that tracks medication utilization. The vendor has created the application, but is interested in ensuring it meets the needs of multiple stakeholder groups and wants to begin by conducting a formal usability assessment of the consumer informatics

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related tool.

Q: As the vendor begins the process of conducting this formal usability assessment, where should it begin?

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