This case study is from Project Management course:

You are part of a software services organization. A new project has been initiated by your sponsor, and you are now authorized as a part of the project management team. The project involves developing a telecommunication application that supports billing. The external customer is the end user to whom you will deliver the application. As part of the planning, you must develop a comprehensive project plan highlighting all the steps that will be required to support the customers request. You must ensure that your plan is professional, concise and incorporates all the project management guidelines as outlined each weeks learning. This plan must meet all the criteria of a successful case study project utilizing the steps in the requirements below.

The business case should include the following: a. Introduction and Background b. Business Objective c. Current Situation