This exam is closed$-$book and closed$-$note.

$50$ questions.

$120$ minutes to complete.

You must finish this exam in one sitting.

You have only one attempt.

Your exam score will be released before next weekend.

$2$ pts

Question $7$

While writing a customer satisfaction survey, the marketing director for a bank created a set of questions that. customers would answer by circling a number between $1$ and $7.$ The number $1$ meant that the customers were very dissatisfied by that aspect of the experience, whereas $7$ meant that they were very satisfied. The director is using $$ questions to collect this information.

closed$-$ended

behavioral

open$-$ended

qualitative

observational

hp