This information requires you to create a process diagram (in swim lane format) for a Coffee Caf.

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Question:

This information requires you to create a process diagram (in swim lane format) for a Coffee Café. The assignment is based on the simple concept of ordering, making, and providing Coffee or Tea in a typical Café. To keep the assignment manageable, the only drinks that are available are:

Coffee
- Cappuccino Café Latte
- Espresso
Tea
- English Breakfast
- Earl Grey

Assume that the processes to order, prepare, and deliver the hot beverage are similar to those in any large coffee chain. The processes include:

Orders and cash are taken by the Serving Attendant / Cashier from the Customer;
Orders taken by the Serving Attendant / Cashier are passed to a Barista automatically and shown on a screen for fulfillment by a Barista;
There are separate processes for preparing tea and coffee;
Completed orders are provided to the Customer by the Barista;
The Barista can also request additional milk and coffee beans to be obtained from the storeroom by the kitchen hands or additional stock to be ordered by the Café Manager; and
The Customer can select the Sugar or Sweetener of their choice from a serving bar, located at the point where Customers receive their beverage. There are two parts to this assignment:

Assignment

Using Microsoft PowerPoint, create a process, swimlane diagram of the coffee café process outlined above. Replicate the type of swimlane diagram discussed in the video for this module entitled, Process Map.mp. An example screenshot from the video is below. Invitation to Bid Process 1-A Purch Mgr Approve ITB Padage & vendors Approve recommended vendor & arms Buyer Prepare Invitati