Question: This is 15% assignment please answer according to that: Refer to Service Recovery 4 stage model . Pick a situation where as a customer service

This is 15% assignment please answer according to that:

Refer to Service Recovery 4 stage model .

Pick a situation where as a customer service assosiate you would perform the recovery for a poor service in Hospitality industry and explain the four stages of recovery for that problem.

Please identiy the problem and give solution in 4 stages .(I dont want just the defination of stages ) I want that you please explain solotion in each stage .

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