This is a graded discussion: 9 points possible Module 4B - (Chapters 7 and S7) Process Strategy, and Capacity Management ((Jan 12 - Jan 14) 6 6 1. Give examples of service organizations that use each of the process strategy discussed in this chapter for improving service productivity. 2. Give example of situations you know where design capacity is considerably higher than effective nan city This is a graded discussion: 9 points possible Module 4B - (Chapters 7 and S7) Process Strategy, and Capacity Management ((Jan 12 - Jan 14) 6 6 1. Give examples of service organizations that use each of the process strategy discussed in this chapter for improving service productivity. 2. Give example of situations you know where design capacity is considerably higher than effective nan city