This is a high level snapshot that allows your client to become familiar with the major points of your report before reading it through. It quickly summarizes the most important assertions you've made in Objectives, Findings, Conclusions and Recommendations. Your audience should be able to use it to decide if this is the right report to read further. Think of the abstract you'll see when you locate an article in the Full Sail library database. That's what it should look like. You'll come back to write this part afteryour paper is complete.