This is a practical activity which will require you to resolve team member disputes in relation to at least two of the following complex matters.

* Dispute or argument among work colleagues

*job duties or roasters

*lack of competence

*worker mistake

*Dismissal

*Cultural misunderstanding

Activity 2A 1. This is a practical activity which will require you to establish and agree on the nature of a conflict that has occurred in your workplace or a simulated workplace scenario. It will be necessary to hold discussions with the respective parties and find out about their perspectives. The interest-based relational approach may be used for the identification of conflict causes. You should record all of the key details and outline the potential causes of the conflict