This is a question critical thinking subject. Please answer all the question at the end I need it urgently. Thanku

INTRODUCTION E-commerce is increasingly becoming an important avenue to conduct business for firms as well as for individuals. The online environment differs from a traditional bricks-and-mortar environment in its lack of many conventional information signals on which rational decision makers could base their decision (e.g., the appearance of the product, the store and the salesperson, tone of voice, and other elements of behavior that provide clues as to the trustworthiness of the partner in potential transactions). In addition, e-business, being relatively young, suffers from an underdeveloped security environment and as a result is subject to a high and increasing incidence of fraud (IC3, 2011). This case introduces students to online transaction processing and helps them learn to identify the red flags that could indicate a problematic transaction associated with this business environment. In working on the case, students learn best practices of online transactions and security systems, gather pertinent information and critically evaluate it, weigh the risks against potential gains for a given transaction and assess available risk controls. Ultimately, students learn to make decisions under conditions of uncertainty. For example, since 2008 one of eBay's "three clear priorities' was to "make eBay safer and easier to use." Although progress was made on this priority, eBay's top executives committed to continued improvement ever since, perhaps a tacit recognition that much remained to be done. In the letter to the stockholders, eBay executives recognized the threat to business from fraudulent transactions, buyer- seller disputes and negative publicity about customer support (eBay Annual Report, 2008). As online auction websites are working to protect their businesses, millions of users struggle to protect themselves while engaging in transactions with nearly anonymous business partners." The case describes actual events. The names of the persons involved and the specific auction site have been withheld. The following case is based on an online auction for the purchase of a car. The basic steps in engaging in an online auction transaction are covered while focusing on the major red flags of a transaction gone awry. "THE CASE OF SAMANTHA'S ONLINE AUCTION CONSULTING" "Sam, I need your help!" Samantha Green's best friend exclaimed as they both entered the business building on the way to class. "What have you done now?" Samantha smiled at her friend. Amanda Farr was one of the smartest students in the program; but sometimes she seemed a little naive and lacking in common sense. The two women liked to joke that Amanda helped Sam get through school and Sam helped Amanda get through life. "Remember when I told you that I wanted to buy a car as soon as we graduate? You told me to check out some of the deals at this online auction. I have been doing that, but things are not happening the way I thought they would. I am a little worried that I might be in over my head." "Okay," Samantha answered. "Why don't you come over to my house after class and we can look at what you have been doing and talk it over?" Samantha's "Consulting" Samantha Green had somehow managed to become the person that everyone turned to when they needed help buying and selling on online auctions. During her first year at university, she had made a little money by buying tickets to various music and sporting events at student prices and then reselling them, sometimes at a substantial profit. After several months, she found out that what she was doing was frowned on by the site management and might even be against the law. Sam spent quite a bit of time researching trading policies and how they could be misused. She did not accidentally want to get involved in any shady dealings ever again. However, as a result of her efforts to inform herself about the auction rules, family and However, as a result of her efforts to inform herself about the auction rules, family and acquaintances began turning to her for help when they tried to use the online auction site or when they encountered problems with their transactions. Many just needed a little help in getting started. For example, when Sam's Aunt Linda had to move into a smaller apartment, she decided to sell her entire collection of antique dolls. Samantha helped her set up a seller account and showed her how to research similar items currently being sold. Later, she helped with auction posts whenever Aunt Linda had questions. In the end, Linda had been able to sell the dolls for much more than she had believed possible. She told everyone that her good fortune was due to Sam's help. Other people had come to her for help understanding how to deal with problems that occurred. She helped Jerod work things out with a seller who had sent a damaged item and did not want to provide a refund. She helped Rachael deal with a seller who became furious and abusive when Rachael left negative feedback because the seller had failed to disclose that the cell phone she was buying could only be used in the United States. She explained to Matt that asking sellers in the United States to write "gift" on the customs declaration would help to avoid having to pay import taxes, but was really a form of fraud. So, it was no surprise when Amanda turned to Samantha for help with a problem. Everyone knew that Samantha was the online auction expert and many people had openly expressed gratitude for her help The Deal That evening, Amanda described her situation to Samantha. She had been searching for a car for under $10,000, which was all she felt she could afford. Her father had suggested that she look at the Volkswagen Golf TDI (Turbo Diesel Injected). He thought the car was very reliable and incredibly fuel efficient. On the auction website, Amanda found a seller with exactly what she was looking for. The car was a Volkswagen Golf TDI with minimal miles. It had all the options she wanted: sunroof, rims, Monsoon CD stereo system, and heated seats (see Figure 1 for a description). However, there was a problem with the seller. He had no feedback at all, no positive and no negative feedback. In fact, he had apparently not made one previous purchase or sale before offering this car for sale (as indicated by the zero after the seller's user name in the "meet the seller" part of Figure 2). Amanda had looked at other cars and thought the car was definitely worth at least $15,000. She placed an initial bid for $9,000, thinking that she would unquestionably be quickly outbid. Very shortly, several higher bids appeared. Amanda was not surprised but did not try to outbid them, since she could not afford more than $10,000. She forgot all about the auction. A few days later, she received an email from the seller stating that the highest bidder was not able to get a loan for the car and that she, as second highest bidder, had now won the auction. Samantha examined the web page showing the auction after it closed tsee Figure 2). Amanda was excited and happy to have won such a nice car for a price well below what she would have thought possible. FIGURE 1 Volkswagen Golf (product information) Description 2006 Volkwagen 2005 VOLKSWAGEN GOLF GLS TDILOWMLES.50 MPO Wery VS2 C by Pale Sale CASE ONE.pdf However, since the seller had no feedback and because the deal seemed a little too good, Amanda did some more research. On autotrader.ca, she found cars of the same type listed for prices that ranged between $20,000 and $24,000. This made the price she had been given seem even more suspicious. She replied to the seller stating that she would take the car, but expressing her concerns about the transaction. She asked for some verification that the transaction was on the level. Amanda showed Sam a copy of the email she received from the seller (see Figure 3). Amanda had looked at other car auctions on the same website. The free shipping and the three days of inspection were not offered on any other sales. Still concerned, Amanda had responded to the email from the seller asking for further details about the terms. She explained that she had never purchased a car before and did not really know much about the process. In addition, she had requested the seller's phone number, thinking that a conversation might help her feel more certain of what would happen. Two emails came in response (see Figure 4). Two more emails arrived shortly after one seemed to be a note of congratulations from the online auction on winning the auction and the other was an invoice (see Figure 5). Amanda sent an email to the name given on the invoice asking if the transaction could be considered secure. She showed Samanth[the response (see Figure 6). Help from the Auction Site Samantha agreed that the transaction seemed very suspicious. Together, she and Amanda emailed the auction's customer support by going first to the home page rather than using the email from the invoice. They got a response almost immediately (see Figure 7). However, such an automated response was not helpful and they decided to live chat with one of the agents (see Figure 8 for a transcript). At the conclusion of the live chat, Samantha and Amanda discussed all of the information they had gathered, evaluated each piece of evidence, and made a decision about purchasing the car. EPILOGUE Several years later, while doing some research about internet fraud for another project, Samantha came across the following information on the website of the FBI's Internet Crime Complaint Center (IC3, 2011). FIGURE 3 Email from the Seller Hi. Sorry for the late response, but because I work in the US Army, it's very hard for me to reply faster. I wanted to let you know that the car is still available; I've ended the auction early because I had a buyer offering $10,400 but his loan did not get approved. I am willing to sell the car for $9,000. The Volkswagen Golf Gls Tdi is located in Los Angeles, CA and it looks like new, it has never been scratched or wrecked. It will come with a clear title, bill of sale signed by me as well as all the papers (including the original manuals and keys) that you will need to register it under your name. It belonged to my father, he was the first and only owner, and after he passed away 7 months ago, he left the car to me, and now I want to sell it because I don't have much use for it and I could use some quick cash right now, rather than waiting for a better offer (selling takes a lot of time too... and time is money). So I'm willing to let it go for $9,000 and since I only have one car, first come first served. Although I will not be able to come home and meet with you, being on a very important mission, we can still make the deal through Online Auction. I have a purchase protection program with them, so Online Auction will guarantee up to $20,000 for any vehicle / sell. Shipping is already paid, as I explained, my buyer couldn't pay for the car after I had made the arrangements to ship it. The trucking company would not refund me but can ship the car to anywhere within continental US, so I've left it at their warehouse and it's ready to ship at any time. Also, this purchase protection guarantees that the car is exactly as I described; basically, once delivered, you Whave 3 days to inspect it at your home and, if you decide not to keep it, you will get refunded in no time and they will charge me with the return costs. If you agree with these terms, please email me your online username along with your shipping name and address so I can start this process through Online Auction. As soon as Online Auction informs me that the money has been not refund me but can ship the car to anywhere within continental US, so I've left it at their warehouse and it's ready to ship at any time. Also, this purchase protection guarantees that the car is exactly as I described; basically, once delivered, you Whave 3 days to inspect it at your home and, if you decide not to keep it, you will get refunded in no time and they will charge me with the return costs. If you agree with these terms, please email me your online username along with your shipping name and address so I can start this process through Online Auction. As soon as Online Auction informs me that the money has been received, I will have your car shipped. If you'll send the money by noon tomorrow, I can even have the car shipped same day and it should get to you in about less than 4 days. If you could then release the funds before the inspection period ends, I'd much appreciate it. I'm sure you'll love the car the day you'll get it. Below you will find a few pictures of the car and here is a short description: Volkswagen Golf Gis Tdi, Miles: 22810, Title: Clear, Exterior: Silver, Interior: Black, VIN Number: 9bwgr6145400673x Thanks, John Hustead FIGURE 4 The Seller's Responses to Amanda's Concerned Emails Panel A RE: Re Volkswagen Golf Gis Tdi From: John Hustead (******@yahoo.com) Sent: December 8, 20** 10:14:21 PM To: Amanda (*******@hotmail.com) Online Auction will guarantee this transaction and you have 3 days to inspect the car. My phone number is 312-369-1929. if you don't like the car, you send it back to me and they will charge me with the return costs. Panel B RE: Re Volkswagen Golf Gls Tdi From: John Hustead (******@yahoo.com) Sent: December 8, 20** 10:20:55 PM To: Amanda (*******@hotmail.com) Hi, This transaction is made through Online Auction and you need to send the money to their account. After you receive the car and inspect it, you have to send an email to Online Auction and then they will release the money to me. My number is 312-369-1929. Leave a message if I don't answer. Meanwhile please email me your Online Auction user name and shipping address to speed up the process because it's hard for me already to make this deal being away from home. After you email me the Online Auction user name I will start the transaction immediately. Don't forget that you will have 3 days to inspect it anyway, so if you are not satisfied with its condition, you can send the car back at my expense. Look forward to hearing from you! John From: *** Motors (Online Auction@motors-solution.com) Sent: December 10, 20** 8:40:16 PM To: *@hotmail.com Complaint Resolution Center Dear Amanda, Timothy G. **** is our Transaction Manager. He is our employee who handles transactions for us in Arizona. We prefer using our Arizona account for this transaction due to our internal policy. We require that you send the money via electronic bank wire transfer. For this you will have to go to your local branch and request a wire transfer to our account. This costs less than $20 (depending on your bank), and it will be processed within a business day. In case of a refund, we will also return this fee, which will be charged to the seller. As soon as the money is available in our account, we will notify the seller. You will receive a notification when the As soon as the money is available in our account, we will notify the seller. You will receive a notification when the payment is clear to our account. After the item is received, you need to inform us about your decision. If a refund is requested, the money will be refunded in 24 hours. Be assured that we will not release the funds to the seller until you authorize us to do so. Regards, Complaint Resolution Center AUTO-AUCTION FRAUD Thank You for Your Report (KMM276441403V21514LOKM) From: Customer Support (rswebhelp@****.com) AUTO-AUCTION FRAUD Thank You for Your Report (KMM276441403V21514LOKM) From: Customer Support (rswebhelp@ .com) Sent: December 10, 20** 9:19:33 PM Reply-to: Customer Support (rswebhelp@****.com) To: *******@hotmail.com Thank you for writing the Customer Support Department about a listing or seller you would like us to investigate for fraudulent activity. We are concerned about this type of activity and want to assure you that we will review your report as soon as possible, usually within 72 hours Due to privacy concerns, we will not keep you informed about the status of our investigation. While you will only receive this acknowledgement of the receipt of your report, please be assured that we will thoroughly review the situation. Best regards, Customer Support Team In fraudulent vehicle sales, criminals attempt to sell vehicles they do not own. Criminals create an attractive deal by advertising vehicles for sale at prices below book value. Often the sellers claim they must sell the vehicle because they are moving for work or being deployed for the military.criminals refuse to meet in person or allow inspection of the vehicle, and they often attempt to rush the sale.... In fraudulent vehicle sales, criminals attempt to sell vehicles they do not own. Criminals create an attractive deal by advertising vehicles for sale at prices below book value. Often the sellers claim they must sell the vehicle because they are moving for work or being deployed for the military.criminals refuse to meet in person or allow inspection of the vehicle, and they often attempt to rush the sale... Victims of these scams reported losses exceeding 88.2 million in 2011. With an average reported loss of more than $2,000, more than $22,700 per day was lost to these frauds, or $946.13 every hour. IC3 received a complaint of this variety approximately every two hours. The information as well as the description of the fraud reminded Samantha of the car Amanda had been offered. Samantha wondered if Amanda had made the right decision. Now, apply your knowledge to the case by answering the following questions: 1. How can a buyer ascertain if she is dealing with a trustworthy seller? Explain based on Bloom's Taxonomy 2-Do you think Amanda should purchase the car? Please explain the reasons for your decision. Be specific, mention any evidence that you find in the enclosed materials. 3- What could she do to increase her level of confidence in the transaction? a. An IT audit is the examination of the management controls pertinent to the organization's information system. The purpose of such an audit is to document evidence and determine whether the information system's internal controls' design and effectiveness are sufficient to safeguard assets, maintain data integrity, and support the company's business processes. If fraud has occurred, a review of controls is necessary in order to evaluate their effectiveness and possibly take corrective action to prevent future breaches. Three types of controls are generally recognized: preventive, detective, and corrective. After you have gained a sufficient understanding of the case, consider what can be changed in the online auction's trading system in order to prevent similar cases from happening in the future (preventive controls)? If someone tries to defraud buyers in a similar manner in the future, what can management of the online auction do to become aware of such attempts (detective controls)? If management of the online auction becomes aware of a seller attempting to defraud one of its users, what can it do to stop or remedy it (corrective controls)? For all three types of controls, consider the practical feasibility of your suggestions d. What are the consumer's responsibilities for protecting herself from fraud? INTRODUCTION E-commerce is increasingly becoming an important avenue to conduct business for firms as well as for individuals. The online environment differs from a traditional bricks-and-mortar environment in its lack of many conventional information signals on which rational decision makers could base their decision (e.g., the appearance of the product, the store and the salesperson, tone of voice, and other elements of behavior that provide clues as to the trustworthiness of the partner in potential transactions). In addition, e-business, being relatively young, suffers from an underdeveloped security environment and as a result is subject to a high and increasing incidence of fraud (IC3, 2011). This case introduces students to online transaction processing and helps them learn to identify the red flags that could indicate a problematic transaction associated with this business environment. In working on the case, students learn best practices of online transactions and security systems, gather pertinent information and critically evaluate it, weigh the risks against potential gains for a given transaction and assess available risk controls. Ultimately, students learn to make decisions under conditions of uncertainty. For example, since 2008 one of eBay's "three clear priorities' was to "make eBay safer and easier to use." Although progress was made on this priority, eBay's top executives committed to continued improvement ever since, perhaps a tacit recognition that much remained to be done. In the letter to the stockholders, eBay executives recognized the threat to business from fraudulent transactions, buyer- seller disputes and negative publicity about customer support (eBay Annual Report, 2008). As online auction websites are working to protect their businesses, millions of users struggle to protect themselves while engaging in transactions with nearly anonymous business partners." The case describes actual events. The names of the persons involved and the specific auction site have been withheld. The following case is based on an online auction for the purchase of a car. The basic steps in engaging in an online auction transaction are covered while focusing on the major red flags of a transaction gone awry. "THE CASE OF SAMANTHA'S ONLINE AUCTION CONSULTING" "Sam, I need your help!" Samantha Green's best friend exclaimed as they both entered the business building on the way to class. "What have you done now?" Samantha smiled at her friend. Amanda Farr was one of the smartest students in the program; but sometimes she seemed a little naive and lacking in common sense. The two women liked to joke that Amanda helped Sam get through school and Sam helped Amanda get through life. "Remember when I told you that I wanted to buy a car as soon as we graduate? You told me to check out some of the deals at this online auction. I have been doing that, but things are not happening the way I thought they would. I am a little worried that I might be in over my head." "Okay," Samantha answered. "Why don't you come over to my house after class and we can look at what you have been doing and talk it over?" Samantha's "Consulting" Samantha Green had somehow managed to become the person that everyone turned to when they needed help buying and selling on online auctions. During her first year at university, she had made a little money by buying tickets to various music and sporting events at student prices and then reselling them, sometimes at a substantial profit. After several months, she found out that what she was doing was frowned on by the site management and might even be against the law. Sam spent quite a bit of time researching trading policies and how they could be misused. She did not accidentally want to get involved in any shady dealings ever again. However, as a result of her efforts to inform herself about the auction rules, family and However, as a result of her efforts to inform herself about the auction rules, family and acquaintances began turning to her for help when they tried to use the online auction site or when they encountered problems with their transactions. Many just needed a little help in getting started. For example, when Sam's Aunt Linda had to move into a smaller apartment, she decided to sell her entire collection of antique dolls. Samantha helped her set up a seller account and showed her how to research similar items currently being sold. Later, she helped with auction posts whenever Aunt Linda had questions. In the end, Linda had been able to sell the dolls for much more than she had believed possible. She told everyone that her good fortune was due to Sam's help. Other people had come to her for help understanding how to deal with problems that occurred. She helped Jerod work things out with a seller who had sent a damaged item and did not want to provide a refund. She helped Rachael deal with a seller who became furious and abusive when Rachael left negative feedback because the seller had failed to disclose that the cell phone she was buying could only be used in the United States. She explained to Matt that asking sellers in the United States to write "gift" on the customs declaration would help to avoid having to pay import taxes, but was really a form of fraud. So, it was no surprise when Amanda turned to Samantha for help with a problem. Everyone knew that Samantha was the online auction expert and many people had openly expressed gratitude for her help The Deal That evening, Amanda described her situation to Samantha. She had been searching for a car for under $10,000, which was all she felt she could afford. Her father had suggested that she look at the Volkswagen Golf TDI (Turbo Diesel Injected). He thought the car was very reliable and incredibly fuel efficient. On the auction website, Amanda found a seller with exactly what she was looking for. The car was a Volkswagen Golf TDI with minimal miles. It had all the options she wanted: sunroof, rims, Monsoon CD stereo system, and heated seats (see Figure 1 for a description). However, there was a problem with the seller. He had no feedback at all, no positive and no negative feedback. In fact, he had apparently not made one previous purchase or sale before offering this car for sale (as indicated by the zero after the seller's user name in the "meet the seller" part of Figure 2). Amanda had looked at other cars and thought the car was definitely worth at least $15,000. She placed an initial bid for $9,000, thinking that she would unquestionably be quickly outbid. Very shortly, several higher bids appeared. Amanda was not surprised but did not try to outbid them, since she could not afford more than $10,000. She forgot all about the auction. A few days later, she received an email from the seller stating that the highest bidder was not able to get a loan for the car and that she, as second highest bidder, had now won the auction. Samantha examined the web page showing the auction after it closed tsee Figure 2). Amanda was excited and happy to have won such a nice car for a price well below what she would have thought possible. FIGURE 1 Volkswagen Golf (product information) Description 2006 Volkwagen 2005 VOLKSWAGEN GOLF GLS TDILOWMLES.50 MPO Wery VS2 C by Pale Sale CASE ONE.pdf However, since the seller had no feedback and because the deal seemed a little too good, Amanda did some more research. On autotrader.ca, she found cars of the same type listed for prices that ranged between $20,000 and $24,000. This made the price she had been given seem even more suspicious. She replied to the seller stating that she would take the car, but expressing her concerns about the transaction. She asked for some verification that the transaction was on the level. Amanda showed Sam a copy of the email she received from the seller (see Figure 3). Amanda had looked at other car auctions on the same website. The free shipping and the three days of inspection were not offered on any other sales. Still concerned, Amanda had responded to the email from the seller asking for further details about the terms. She explained that she had never purchased a car before and did not really know much about the process. In addition, she had requested the seller's phone number, thinking that a conversation might help her feel more certain of what would happen. Two emails came in response (see Figure 4). Two more emails arrived shortly after one seemed to be a note of congratulations from the online auction on winning the auction and the other was an invoice (see Figure 5). Amanda sent an email to the name given on the invoice asking if the transaction could be considered secure. She showed Samanth[the response (see Figure 6). Help from the Auction Site Samantha agreed that the transaction seemed very suspicious. Together, she and Amanda emailed the auction's customer support by going first to the home page rather than using the email from the invoice. They got a response almost immediately (see Figure 7). However, such an automated response was not helpful and they decided to live chat with one of the agents (see Figure 8 for a transcript). At the conclusion of the live chat, Samantha and Amanda discussed all of the information they had gathered, evaluated each piece of evidence, and made a decision about purchasing the car. EPILOGUE Several years later, while doing some research about internet fraud for another project, Samantha came across the following information on the website of the FBI's Internet Crime Complaint Center (IC3, 2011). FIGURE 3 Email from the Seller Hi. Sorry for the late response, but because I work in the US Army, it's very hard for me to reply faster. I wanted to let you know that the car is still available; I've ended the auction early because I had a buyer offering $10,400 but his loan did not get approved. I am willing to sell the car for $9,000. The Volkswagen Golf Gls Tdi is located in Los Angeles, CA and it looks like new, it has never been scratched or wrecked. It will come with a clear title, bill of sale signed by me as well as all the papers (including the original manuals and keys) that you will need to register it under your name. It belonged to my father, he was the first and only owner, and after he passed away 7 months ago, he left the car to me, and now I want to sell it because I don't have much use for it and I could use some quick cash right now, rather than waiting for a better offer (selling takes a lot of time too... and time is money). So I'm willing to let it go for $9,000 and since I only have one car, first come first served. Although I will not be able to come home and meet with you, being on a very important mission, we can still make the deal through Online Auction. I have a purchase protection program with them, so Online Auction will guarantee up to $20,000 for any vehicle / sell. Shipping is already paid, as I explained, my buyer couldn't pay for the car after I had made the arrangements to ship it. The trucking company would not refund me but can ship the car to anywhere within continental US, so I've left it at their warehouse and it's ready to ship at any time. Also, this purchase protection guarantees that the car is exactly as I described; basically, once delivered, you Whave 3 days to inspect it at your home and, if you decide not to keep it, you will get refunded in no time and they will charge me with the return costs. If you agree with these terms, please email me your online username along with your shipping name and address so I can start this process through Online Auction. As soon as Online Auction informs me that the money has been not refund me but can ship the car to anywhere within continental US, so I've left it at their warehouse and it's ready to ship at any time. Also, this purchase protection guarantees that the car is exactly as I described; basically, once delivered, you Whave 3 days to inspect it at your home and, if you decide not to keep it, you will get refunded in no time and they will charge me with the return costs. If you agree with these terms, please email me your online username along with your shipping name and address so I can start this process through Online Auction. As soon as Online Auction informs me that the money has been received, I will have your car shipped. If you'll send the money by noon tomorrow, I can even have the car shipped same day and it should get to you in about less than 4 days. If you could then release the funds before the inspection period ends, I'd much appreciate it. I'm sure you'll love the car the day you'll get it. Below you will find a few pictures of the car and here is a short description: Volkswagen Golf Gis Tdi, Miles: 22810, Title: Clear, Exterior: Silver, Interior: Black, VIN Number: 9bwgr6145400673x Thanks, John Hustead FIGURE 4 The Seller's Responses to Amanda's Concerned Emails Panel A RE: Re Volkswagen Golf Gis Tdi From: John Hustead (******@yahoo.com) Sent: December 8, 20** 10:14:21 PM To: Amanda (*******@hotmail.com) Online Auction will guarantee this transaction and you have 3 days to inspect the car. My phone number is 312-369-1929. if you don't like the car, you send it back to me and they will charge me with the return costs. Panel B RE: Re Volkswagen Golf Gls Tdi From: John Hustead (******@yahoo.com) Sent: December 8, 20** 10:20:55 PM To: Amanda (*******@hotmail.com) Hi, This transaction is made through Online Auction and you need to send the money to their account. After you receive the car and inspect it, you have to send an email to Online Auction and then they will release the money to me. My number is 312-369-1929. Leave a message if I don't answer. Meanwhile please email me your Online Auction user name and shipping address to speed up the process because it's hard for me already to make this deal being away from home. After you email me the Online Auction user name I will start the transaction immediately. Don't forget that you will have 3 days to inspect it anyway, so if you are not satisfied with its condition, you can send the car back at my expense. Look forward to hearing from you! John From: *** Motors (Online Auction@motors-solution.com) Sent: December 10, 20** 8:40:16 PM To: *@hotmail.com Complaint Resolution Center Dear Amanda, Timothy G. **** is our Transaction Manager. He is our employee who handles transactions for us in Arizona. We prefer using our Arizona account for this transaction due to our internal policy. We require that you send the money via electronic bank wire transfer. For this you will have to go to your local branch and request a wire transfer to our account. This costs less than $20 (depending on your bank), and it will be processed within a business day. In case of a refund, we will also return this fee, which will be charged to the seller. As soon as the money is available in our account, we will notify the seller. You will receive a notification when the As soon as the money is available in our account, we will notify the seller. You will receive a notification when the payment is clear to our account. After the item is received, you need to inform us about your decision. If a refund is requested, the money will be refunded in 24 hours. Be assured that we will not release the funds to the seller until you authorize us to do so. Regards, Complaint Resolution Center AUTO-AUCTION FRAUD Thank You for Your Report (KMM276441403V21514LOKM) From: Customer Support (rswebhelp@****.com) AUTO-AUCTION FRAUD Thank You for Your Report (KMM276441403V21514LOKM) From: Customer Support (rswebhelp@ .com) Sent: December 10, 20** 9:19:33 PM Reply-to: Customer Support (rswebhelp@****.com) To: *******@hotmail.com Thank you for writing the Customer Support Department about a listing or seller you would like us to investigate for fraudulent activity. We are concerned about this type of activity and want to assure you that we will review your report as soon as possible, usually within 72 hours Due to privacy concerns, we will not keep you informed about the status of our investigation. While you will only receive this acknowledgement of the receipt of your report, please be assured that we will thoroughly review the situation. Best regards, Customer Support Team In fraudulent vehicle sales, criminals attempt to sell vehicles they do not own. Criminals create an attractive deal by advertising vehicles for sale at prices below book value. Often the sellers claim they must sell the vehicle because they are moving for work or being deployed for the military.criminals refuse to meet in person or allow inspection of the vehicle, and they often attempt to rush the sale.... In fraudulent vehicle sales, criminals attempt to sell vehicles they do not own. Criminals create an attractive deal by advertising vehicles for sale at prices below book value. Often the sellers claim they must sell the vehicle because they are moving for work or being deployed for the military.criminals refuse to meet in person or allow inspection of the vehicle, and they often attempt to rush the sale... Victims of these scams reported losses exceeding 88.2 million in 2011. With an average reported loss of more than $2,000, more than $22,700 per day was lost to these frauds, or $946.13 every hour. IC3 received a complaint of this variety approximately every two hours. The information as well as the description of the fraud reminded Samantha of the car Amanda had been offered. Samantha wondered if Amanda had made the right decision. Now, apply your knowledge to the case by answering the following questions: 1. How can a buyer ascertain if she is dealing with a trustworthy seller? Explain based on Bloom's Taxonomy 2-Do you think Amanda should purchase the car? Please explain the reasons for your decision. Be specific, mention any evidence that you find in the enclosed materials. 3- What could she do to increase her level of confidence in the transaction? a. An IT audit is the examination of the management controls pertinent to the organization's information system. The purpose of such an audit is to document evidence and determine whether the information system's internal controls' design and effectiveness are sufficient to safeguard assets, maintain data integrity, and support the company's business processes. If fraud has occurred, a review of controls is necessary in order to evaluate their effectiveness and possibly take corrective action to prevent future breaches. Three types of controls are generally recognized: preventive, detective, and corrective. After you have gained a sufficient understanding of the case, consider what can be changed in the online auction's trading system in order to prevent similar cases from happening in the future (preventive controls)? If someone tries to defraud buyers in a similar manner in the future, what can management of the online auction do to become aware of such attempts (detective controls)? If management of the online auction becomes aware of a seller attempting to defraud one of its users, what can it do to stop or remedy it (corrective controls)? For all three types of controls, consider the practical feasibility of your suggestions d. What are the consumer's responsibilities for protecting herself from fraud