Question: this is a question under the course,Total quality management. Question 2 Employee commitment is critical to product and service delivery excellence in every organization. As

this is a question under the course,Total quality
this is a question under the course,Total quality management.
Question 2 Employee commitment is critical to product and service delivery excellence in every organization. As member of the management team in a hospital, what quality management strategy could be employed by management to gain the commitment of the hospital staff in quality health service delivery. 20 marks

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