This is my second time posting this question, please solve each of tge following and any other copied answers i will give you dislike and reported the answer :

subject: Insurance 1- Scenario writing of process 2- model BPMN of process

The process starts when a customer submits a claim by sending in relevant documentation via email. A customer representative at the car insurer checks the documents for completeness and registers the claim if documentation is completed; otherwise, the claim is returned. The Handling department then receives the claim and checks validity of the insurance. If the insurance is valid/active, a repair assessment is performed and then the repair is arranged with an outsourced garage (this is a subprocess) and payment is scheduled. If the insurance is not valid/expired, the handling department rejects the claim. The customer is notified about either outcome (rejection or claim acceptance) via email and the process is complete