this is professional selling course

Which statement below is not exactly true? O A A redirect question is good for helping a conversation to refocus on common or already agreed upon points, moving a conversation from a negative to a neutral or positive position O B. Close ended questions are really only questions with either a yes or no answer OC. Rephrasing or Summarizing questions work well on Decisive personalities. All that is important to the person is to the point and reviewed. O D.Open ended questions are good to get a Expressive person talking but watch out it might be hard to get and Expressive back on track