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12:50 hum115_v12_wk5_sample_email ~ HUM/115 v12 Sample Email For the Week 5 summative assessment, you will write an email. Before writing your own email, review the following sample. New Message To: keisha.miller@xyzcompany.com Subject: Improving clarity in office communication Dear Ms. Miller, I hope you are doing well. I'm reaching out regarding a recurring issue in our officeunclear communication that leads to misunderstandings among employees and customers. Specifically, messages containing ambiguous wording (amphiboly) have caused confusion about task assignments, deadlines, and customer requests. As a result, employees often interpret the same message differently, leading to mistakes, inefficiencies, and frustration. This lack of clarity has real consequences. Employees may complete tasks incorrectly, causing delays in projects and unnecessary rework. Customers have also been affected. Recently, a misinterpreted email led to an incorrect order being processed, requiring additional time to resolve. These misunderstandings not only affect productivity but also create stress and potential dissatisfaction among both employees and clients. Addressing this issue is crucial to ensuring smooth communication and maintaining our professional reputation. To improve communication and reduce ambiguity, we could use any of the following approaches: * Virtual training sessions focused on clear and precise workplace communication. Employees would learn strategies to avoid vague language and recognize potential misunderstandings. In-person role-play exercises using real workplace scenarios. Practicing communication challenges in a controlled setting would help employees recognize and correct ambiguous phrasing. * Implementing a standardized clarification procedure for all internal and customer-facing communication. This would involve using structured message templates and encouraging employees to ask for clarification when needed. While all three options would help improve communication, implementing a standardized clarification procedure would have the most immediate and lasting impact. A clear, structured approachsuch as using bullet points for key details, explicitly stating deadlines, and requiring confirmation of instructions directly prevents misunderstandings before they happen. Unlike training sessions, which employees may forget over time, a