this is the case study for week 2

Read Case Study Hy Dairies, Inc. (Chapter 3, pp. 109-110) in your textbook and answer the following questions:

1. Apply your knowledge of stereotyping and social identity theory to explain what went wrong here. (make sure you define stereotyping and social identity, then answer through your definitions)

2. What other perceptual errors are apparent in this case study?

3. What can organizations do to minimize misperceptions in these types of situations?

For this assignment, you will be given a case to analyze by the 2nd week of this course (PA1, Week 2). The case covered many topics discussed in this course and you need to highlight the relevant issues and prepare a report for the hypothetical CEO that describes your findings and recommendations by using information learned from your PA1 assignment and concepts learned from ALL assigned chapters and assignments.

i'am looking for an analize based on the topics related with organizational behavior

thank you