This poses a challenge in ordering; however, the menu presentation continues to be improved to eliminate chances of an incomplete or incorrect order. The options are available online and to customer service representatives via dropdown boxes on their computer screens. Most screens require an entry, even if it is "none," in order to ensure that no part of the order is forgotten.

Required:

a$.$ After reading the Robatelli's case information, list and briefly describe $($two to three sentences$)$ each business process included in the case description.

b$.$ Think about, list, and briefly describe other business processes that probably occur at Robatelli's.