Question: This project is about predicting whether a customer will change telecommunications provider, something known as churning. The training dataset contains 3 9 9 8 samples.
This project is about predicting whether a customer will change telecommunications provider, something known as "churning".
The training dataset contains samples. Each sample contains features and categorical variable "churn" which indicates the class of the sample. The input features and output variable are:
"state", string. letter code of the US state of customer residence
"accountlength", numerical. Number of months the customer has been with the current telco provider
"areacode", string"areacodeAAA" where AAA digit area code.
"internationalplan", yesno The customer has international plan.
"voicemailplan", yesno The customer has voice mail plan.
"numbervmailmessages", numerical. Number of voicemail messages.
"totaldayminutes", numerical. Total minutes of day calls.
"totaldaycalls", numerical. Total minutes of day calls.
"totaldaycharge", numerical. Total charge of day calls.
"totaleveminutes", numerical. Total minutes of evening calls.
"totalevecalls", numerical. Total number of evening calls.
"totalevecharge", numerical. Total charge of evening calls.
"totalnightminutes", numerical. Total minutes of night calls.
"totalnightcalls", numerical. Total number of night calls.
"totalnightcharge", numerical. Total charge of night calls.
"totalintlminutes", numerical. Total minutes of international calls.
"totalintlcalls", numerical. Total number of international calls.
"totalintlcharge", numerical. Total charge of international calls
"numbercustomerservicecalls", numerical. Number of calls to customer service
"churn", yesno Customer churn target variable.
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