Question: This question we have to determine waiting time with a computer simulation. Please assist. (i) To have a average customer to wait less than 2

This question we have to determine waiting time with a computer simulation. Please assist.
(i) To have a average customer to wait less than 2 minutes for service, and (ii) the average length of the queue (waiting line) to be 2 persons or fewer. The manager tests two models to help in the decision process. Model 2 Suppose the manager uses empirical data collected from past observations, from which it is estimated that the bank serves 150 customers per day, and existing arrival and service times are as given in the tables below: Table 1: Arrival times Question 2 Determine if this customer service level in Model 2 is satisfactory according to the manager guidelines/objectives. If not, determine, through modelling, the minimal changes for tellers equaired to accomplish the manager's goal
Step by Step Solution
There are 3 Steps involved in it
Get step-by-step solutions from verified subject matter experts
