This section contains ten TRUE/FALSE questions. Answer all. 1. There are many models that describe the behaviours and roles of successful managers but no one model can be applied to all types of managers and situations. 2. To be effective, an organisation must have clearly defined sets of goals and objectives. 3. First-line supervisors are responsible for directing the day-to-day activities of operative employees. 4. Middle managers set goals and objectives and make decisions about the direction of the organisation that affect everyone in the organisation. 5. Operatives are managers who supervise the work of other people in the organisation. 6. Effective management is using staff, time, and resources wisely to minimize unnecessary cost to the organisation. 7. Managers can be classified in terms of either their level in the organisation at which they work and or their area of specialization. 8. Defining goals and setting objectives is part of the organizing function of management. 9. The four processes of management consist of controlling, leading, planning and outsourcing 10. Monitoring budgets, costs, performance, and improvement are part of the management process known as controlling