This section is not timed. It typically takes about $10$ minutes to complete.

You will play the role of a manager. Your goal is to ensure your team creates high$-$quality work that is delivered on$-$time to customers.

Your team has $15$ associates and $1$ lead associate. The lead associate acts as a role model for the others, helps assign tasks, and makes sure processes are followed.

Working with the Team

Instructions:

You will review $7$ scenarios you might face as an Amazon manager.

For each scenario, you will see $4$ different responses.

Read each scenario and rate the effectiveness of each response.

Please note you may choose the same effectiveness rating for multiple responses.

When you submit an answer to each question, you will not be able to go back and change your answer.

One of your associates often leaves when the shift ends without saying anything, even if in the middle of a task.

$$Please rate the effectiveness of the response.

Statements

Ineffective

Slightly Effective

Moderately Effective

Highly Effective

Closely watch the associate's work. Talk with them if you see an issue with work quality.