Question: This step in Kottter's change model is critical to long - term success and institutionalizing the changes. Failure to do so may mean that changes
This step in Kottter's change model is critical to longterm success and institutionalizing the changes. Failure to do so may mean that changes achieved through hard work and effort slip away with people's tendency to revert to the old and comfortable ways of doing things.
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Create a vision of change.
Establish a sense of urgency.
Communicate the vision.
Anchor new approaches in the corporate culture.
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