Question: This task will require you to create at least one customer service plan each for at least three different customer service areas of the organisation.

This task will require you to create at least one customer service plan each for at least three different customer service areas of the organisation. STEPS TO TAKE 1. Identify at least three customer service areas of the organisation. 2. Access the following resources you will need in this task: Workplace document with information on industry standards related to customer service. Customer service policies and procedures with information on the following: o Research methods on improving customer service o Guidelines for using the software to determine customer satisfaction levels Organisational software for analysing customer satisfaction levels, e.g. Customer Relationship Management (CRM) software

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