Question: this task, you will be assessed on your ability to: Identify at least two information and assistance needs of the visitors, including special needs. Listen

this task, you will be assessed on your ability to: Identify at least two information and assistance needs of the visitors, including special needs. Listen and respond to the visitor's requests, asking questions to clarify and confirm in a culturally appropriate manner and according to organisational service standards

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2. To understand different focus areas for personal communication mastery.

3. Im trying to point out what we need to do to make this happen

1. I try to create an image of the message