Question: This week we continue reading The Phoenix Project. Using what was learned in Chapters 13-15, please answer the following: Chapter 13: What type of information

This week we continue reading The Phoenix Project. Using what was learned in Chapters 13-15, please answer the following: Chapter 13: What type of information system is experiencing problems? How do these problems impact the customers and staff ("stakeholders")? Chapter 14: What do you think of IT outsourcing as a strategy, given what they have just gone through with the Phoenix launch? Chapter 15: Think about the change advisory board. Why might this type of governance be important in managing changes to health care information systems

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2. Find out if there are other reference points that can be used as reasonable alternatives.

1. Identify your reference point when making a decision based on an element of risk.

3. If there are reasonable alternatives, think about your decisions based on the different reference points and see if there are any contradictions in the decisions.