This week we look at Forecasting and Demand Planning & Capacity Management. These are very important topics in operations management and the affect each other. However, there are many organizations that treat and manage them separately. This can cause many problems when it comes to having enough (or too much) product to meet customer needs. There are two short video links that discuss capacity management, one for a product one for a service. Please watch them both. Then, discuss how capacity management and demand forecasting are intertwined and why it is important to look at these together.