Tim and his team are trying to develop some additional metrics. They have started to offer Peking Duck slices on Saturday afternoon from a subcontractor. Mr. Poka and Mr. Yoke bring their ducks, set up a process with two different stations apart from each other. At the first station, customers place their orders (i.e., how many slices they want) and pay, which takes exactly 2 minutes (this is done by Mr. Poka). Then they wait in line for Mr. Yoke to slice, package, and provide sauces, which takes exactly 5 minutes. Then customers collect their duck and leave (which is instantaneous). Mr. Poka and Mr. Yoke both arrive at 1pm. Mr. Poka stops taking orders at 4pm because he needs to pick up his kids from the daycare. Mr. Yoke continues slicing until 8:30pm. Customers in Fairfax LOVE Peking Duck and demand is always very large. Assume continuous rates.

1) Fill in the following information based on your diagram. If you need to show work, show it below.

Maximum number of people waiting for their duck
Time the number of people waiting for their duck reaches its maximum
Average number of people waiting for their duck
Average time a customer spends waiting for their duck