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When managers have coercive power, their subordinates comply with their orders primarily because the subordinates

Select one:

a$.$ respect the managers' knowledge and skills.

b$.$ want to avoid punishment.

c$.$ like the qualities of the managers.

d$.$ want to emulate what the managers represent.

Which of the following is related to a person's belief regarding how much control he or she has over external events or the external environment?

Select one:

a$.$ span of control

b$.$ locus of control

c$.$ reciprocal externality

d$.$ external validity