Time left $0$:$20$:$33$

A group of three administrative assistants take turns answering the phones, sorting mail, and typing and filing correspondence. This situation demonstrates which one of the following job design characteristics?

a$.$ job promotion

b$.$ job enlargement

c$.$ job rotation

d$.$ job enrichment

Clear my choice

In the job characteristics model, skill variety refers to the degree to which a job requires completion of a whole and identifiable piece of work.

a$.$ False

b$.$ True

Clear my choice

Which of the following is the most influential motivator at work?

a$.$ Rewards

b$.$ Job design

c$.$ Pay

d$.$ Job satisfaction

Clear my choice