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Question $6$

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In which step of the continuous change process model do top management and the change agent assess the degree to which the change is having the desired effect?

Question $6$Answer

a$.$

Recognize and define the problem

b$.$

Implement the change

c$.$

Forces for change

d$.$

Problem$-$solving process

e$.$

Measure, evaluate, control

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Question $7$

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Which influence tactic entails flattering or praising someone to put them in a good mood or to make them more likely to want to help?

Question $7$Answer

a$.$

Legitimating

b$.$

Pressure

c$.$

Ingratiation

d$.$

Exchange

e$.$

Coalition

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Question $8$

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A union contract that prohibits a supervisor from giving workers incentives for higher performance is an example of a leadership

Question $8$Answer

a$.$

diminisher.

b$.$

exacerbator.

c$.$

neutralizer.

d$.$

equalizer.

e$.$

substitute