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Question $1$

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Make$-$to$-$stock products are typically produced using a production line.

Question $1$Select one:

True

False

Question $2$

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Use this scenario for the following question$($s$).$

The process design team at a manufacturer has broken an assembly process into eight basic steps, each with a required time, and predecessor as shown in the table. There are $7\mathrm{.}5$ productive hours available in a day and the manufacturer wishes to produce $400$ units. Balance the line by assigning tasks to workstations to fill up as much takt time as possible. Break ties by assigning the longest task first.

Task Time $($sec$)$ Predecessor

A $45--$

B $50$ A

C $20$ A

D $55$ A

E $15$ D

F $65$ D

G $25$ E

H $35$ B$,$ C$,$ F$,$ G

Refer to the scenario above. The process design team realizes that the potential spike in demand for this device requires increased output. They elect to add a seventh worker to their production team at the first station. What is the net effect of adding this worker?

Question $2$Select one:

A$.$

Nothing$$the output rate does not change.

B$.$

The output rate increases by $20\%.$

C$.$

The output rate increases by $10\%.$

D$.$

The output rate increases by $5\%.$

Question $3$

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Service positioning is based on the three axes of contact, customization, and cost.

Question $3$Select one:

True

False

Question $4$

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Use this scenario for the following question$($s$).$

The process design team at a manufacturer has broken an assembly process into eight basic steps, each with a required time, and predecessor as shown in the table. There are $7\mathrm{.}5$ productive hours available in a day and the manufacturer wishes to produce $400$ units. Balance the line by assigning tasks to workstations to fill up as much takt time as possible. Break ties by assigning the longest task first.

Task Time $($sec$)$ Predecessor

A $45--$

B $50$ A

C $20$ A

D $55$ A

E $15$ D

F $65$ D

G $25$ E

H $35$ B$,$ C$,$ F$,$ G

Refer to the scenario above. What is the theoretical minimum number of stations that will be used if the line is balanced using the appropriate takt time?

Question $4$Select one:

A$.$

$3$

B$.$

$4$

C$.$

$5$

D$.$

$6$

Question $5$

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Capability variety is the difference in how customers view an identical service outcome. What some customers might view as economical and thrifty others might view as cheap and poor value.

Question $5$Select one:

True

False

Question $6$

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A mass lecture for $500$ freshmen in the College of Business probably scores:

Question $6$Select one:

A$.$

low on customization and high on intangible activities.

B$.$

high on customer contact and low on intangible activities.

C$.$

high on customization and high on intangible activities.

D$.$

low on customer contact and low on intangible activities.

Question $7$

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A supply chain can have $\_\_\_\_\_\_\_\_$ manufacturing processes linked together across multiple partners.

Question $7$Select one:

A$.$

only one type of

B$.$

at the most two different

C$.$

three or fewer different types of

D$.$

four different types of

Question $8$

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The table depicts a production line that has been balanced with a takt time of $2$ minutes. What is the efficiency of this balance?

Workstation $123456$

Task A$,$ B C D$,$ E$,$ F G$,$ H I J$,$ K$,$ L

Time $($min$)1,11\mathrm{.}81,0\mathrm{.}5,0\mathrm{.}40\mathrm{.}9,0\mathrm{.}81\mathrm{.}80\mathrm{.}5,0\mathrm{.}5,0\mathrm{.}6$

Question $8$Select one:

A$.$

$82\mathrm{.}5\%$

B$.$

$85\%$

C$.$

$87\mathrm{.}5\%$

D$.$

$90\%$

Question $9$

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Use this scenario for the following question$($s$).$

With the backyard poultry craze unleashing a tidal wave of municipal code proposals, Chickenverks is poised to capitalize on the sudden demand for chicken tractors. The portable henhouses they have designed can be assembled in $10$ basic steps, each with a required time and predecessor as shown in the table. There are $8$ productive hours available in a day and the manufacturer wishes to produce $40$ units per hour.

Task Time $($sec$)$ Predecessor

A $25--$

B $35$ A

C $20$ A

D $55$ B

E $45$ C$,$ D

F $15$ B

G $35$ C

H $40$ D$,$ E

J $25$ F$,$ G

K $30$ H$,$ J

Refer to the scenario above. Balance the line according to the longest operation rule. What is the assignment for station $2?$

Question $9$Select one:

A$.$

B$,$ C$,$ F

B$.$

E$,$ H$,$ F

C$.$

C$,$ D

D$.$

D$,$ G

Question $10$

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The service package continuum ranges from immediate to delayed.

Question $10$Select one:

True

False

Question $11$

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The Devon Tower graces the Okl