Question: Time left 1 : 0 3 : 4 1 While anticipating objections and countering them before they are asked is a good idea, there are
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While anticipating objections and countering them before they are asked is a good idea, there are also some potential negative outcomes, including which of the following?
a The salesperson may annoy the customer.
b The salesperson may mention objections the customer had not thought of
c The salesperson may take too long trying to sell the product, and the customer may stop listening.
d The salesperson may not emphasize its features and benefits enough.
e The salesperson may begin to lie about the product.
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