Question: Time left 1 : 1 3 : 4 0 What is the purpose of journey mapping in CEM? Visualizing customer touchpoints Optimizing supply chain management

Time left 1:13:40
What is the purpose of journey mapping in CEM?
Visualizing customer touchpoints
Optimizing supply chain management
Analyzing financial performance
Conducting employee training
Time left 1:13:40 What is the purpose of journey mapping in

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