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Question$21$

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Kelly is a nurse who has been saying that she doesn't seem to make a difference in her job. At work, Kelly seems to lack empathy with patients. She strictly follows rules and coldly labels patients by their ailments $(\text{'}$the broken leg in Room $3$D$\text{'}).$ When she gets home, Kelly lacks the energy to do anything. Kelly likely is experiencing:

Question $21$Answer

a$.$

the results of a relaxation and meditation program.

b$.$

a very high level of job satisfaction.

c$.$

low iron in her blood.

d$.$

workaholism.

e$.$

job burnout.

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Question$22$

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Which of these is NOT a step in the self$-$fulfilling prophecy process?

Question $22$Answer

a$.$

Supervisor's behaviour affects employee's abilities and self$-$confidence.

b$.$

Expectations affect supervisor's behaviour toward employee.

c$.$

Supervisor forms an impression based on the most recent information about the employee.

d$.$

Employee's behaviour becomes consistent with supervisor's expectations.

e$.$

Supervisor forms expectations about employee.

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Question$23$

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Goal setting is most effective when:

Question $23$Answer

a$.$

the supervisor sets the goals before discussing them with the employee.

b$.$

the goal statements are general rather than specific.

c$.$

the supervisor sets the goals before discussing them with the employee and the goals stretch the employee's abilities and motivation.

d$.$

the goals are achievable but challenging.

e$.$

All of the answers are correct.

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Question$24$

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If John takes credit for work that he completes on time, but blames his coworkers for his delays, he is exhibiting:

Question $24$Answer

a$.$

primacy effect.

b$.$

projection bias.

c$.$

self$-$fulfilling prophecy.

d$.$

self$-$serving bias.

e$.$

fundamental attribution error.

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Question$25$

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Axel demands loyalty from employees and gains satisfaction from controlling people. His actions don't seem to benefit the organization; rather, he does this to advance his own career and for the enjoyment of influencing others. Based on this information, it is most accurate to say that Axel has a:

Question $25$Answer

a$.$

high need for personalized power.

b$.$

high need for socialized power.

c$.$

high need for affiliation.

d$.$

low need for personalized power.

e$.$

low need for achievement.

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Question$26$

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Bob is unhappy about his work situation and his supervisor, so he has started to pay less attention to the quality of his work. He also arrives late for work and generally puts less effort into his work. This information suggests that Bob's main reaction to job dissatisfaction is:

Question $26$Answer

a$.$

voice.

b$.$

disloyalty.

c$.$

exit.

d$.$

neglect.

e$.$

rebellion.