Time Remaining $49$ minutes $54$ seconds

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Item$18$

Time Remaining $49$ minutes $54$ seconds

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Which of the following is true concerning customers?

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Multiple Choice

having unhappy employees will lead to having unhappy customers.

one of the ways to provide superior customer service is to make it difficult for the customer to complain.

the cyclical nature of the transformation process demonstrates that customers are more important than suppliers since customer relationships influence supplier relationships.

all of the above are true concerning customers.