$$tive communications. Here, potn operators are pretty new and it looks like Charlotte$-$whether or not she's too aggressive$-$has lost trust in their ability to handle the job.

Charlotte

Jonathan Han, based on what you're hearing, what do you think needs to be done?

You need to use technology other than radios to communicate. The faulty equipment is causing all these issues.

I need to go discuss this issue with Reggie and Sylvia.

We need to replace Reggie and Sylvia, obviously they are not a good fit for their positions.