Question: To become a more value - driven organization, the University of Kentucky is holding regular coffee - hour discussions with its students and surveying its
To become a more valuedriven organization, the University of Kentucky is holding regular coffeehour discussions with its students and
surveying its graduates regarding students' educational needs and desires. By doing so University of Kentucky is becoming more valuedriven
through
evaluating strategic competitive partnerships.
keeping the faculty members happy.
building relationships with customers.
balancing its customers' benefits and costs.
sharing information across the organization.
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