To help prevent groupthink, managers should AVOID doing which of the following (i.e., pick the behavior they should not do):

		use an open leadership style
		discourage group member participation
		assign team members the role of critical evaluator
		allow constructive criticism from outsiders that are not part of the group

Philip Zimbardo's simulated prison experiment involving students at Stanford University illustrated:

		the sudden adaptation of new roles
		social loafing
		the size of a group affects the groups behavior
		flaws in the Hawthorne studies

Which of the following statements is TRUE regarding cohesiveness?

		Highly cohesive groups are generally less effective than less cohesive ones.
		Productivity influences cohesiveness but cohesiveness has no influence on productivity.
		Camaraderie increases tension.
		If cohesiveness is high and performance norms are low, productivity will be low.

What was missing from the behavioral theories of leadership?

		an examination of leader's behaviors
		consideration of the situational factors that influence success or failure
		concern for people
		concern for completing the task at hand