Question: To pass the question, you must: 1. Develop a Performance Management Process that includes: When formal reviews will be held Examples of poor performance that

To pass the question, you must: 1. Develop a Performance Management Process that includes: When formal reviews will be held Examples of poor performance that might encourage management to call staff into a meeting (outside of the formal review) How long staff have to correct their performance What happens if staff do not address performance issues in the time provided The monitoring and review process Record-keeping

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