Question: To resolve client queries, customer support professionals must gather customer data from a variety of sources, such as databases, phone calls, email. and online chats.
To resolve client queries, customer support professionals must gather customer data from a variety of sources, such as databases, phone calls, email. and online chats. This is timeconsuming and can negatively impact the customer journey. What is something Intelligent Automation can do to improve this process?
routing client requests to the appropriate employees
populating forms in one application with dats from another
wutomatically logging in to varicus applications
enabling the analysis of unstructured dats
I dont know this yet.
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