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Ensure that you write the question first and then answer it. #1: Explain how to win an argument. Expand on your answer to include methods for do so. #2: When acknowledging the other person's opinion, what is it that you should never do? Then, what are the methods for having a different opinion. #3: Why is admitting you're wrong early on a good way to manage others? #4: What is the secret of Socrates? #5: What is the safety valve for handling complaints? Expand your answer to include how you would accomplish this -- according to the book. #6: What did Carnegie suggest is a good method to get others to do what you want them to? #7: What is it that everybody wants and expand on that concept. #8: What is the benefit of dramatizing or telling a story to get others to do what you want them to? #9: When a person is not responding to direction, what method does Carnegie suggest might work -- competition and/or challenge -- discuss how and why? #10: In Carnegie, 9 Principles were identified, In a Nutshell, as it relates to being a leader. List and discuss those nine principles