Question: Today's managers must use analytical thinking to solve complex problems. EBM applies EB decision - making to business process, operational, and strategic decisions. Dr .

Today's managers must use analytical thinking to solve complex problems. EBM applies EB decision-making to business process, operational, and strategic decisions. Dr. Steve Shortell states that "...the application of clinical medicine and the application of organizational behavior should be evidence-based." Do you agree with this observation and why? What are the key takeaways of each case study? What are the key concepts you will use and apply in your work?

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