Todd is a manager at a retail store. He told his sales associates that customers and their needs should drive everything they do. The saies associates recelve a bonuquarterly based on their sales. Turnover is low and employees are generally happy. What is this manager doing wrong as a leader? He hasn't established a core value for the business. He isn't involving the customers in decision making. He should make the bonuses monthly so less time elapses between the effort and the reward. He isn't rewarding the right behaviors