TOM $3010$ Operations Management Short answer $(10$ pts each$)$ Mid Term and Final Spr $2025$

$1.$ Explain the concept of the customer's view of the world ch $1$

$2.$ Explain the concept of a firm's strategic trade$-$offs ch $1$

$3.$ Explain the concept of Overcoming inefficiencies, the three system inhibitors ch$1$

$4.$ Explain : Process, Process flow diagram, Resource, Flow rate, Flow time ch $2$

$5.$ What metrics are linked together with Little'Law. Explain with $2$ examples ch $2$

$6.$ Explain : Flow unit, Capacity constrained, Demand constrained, Bottleneck ch $3$