TOM 3010 First Midterm ption Open book, notes, homework. Turn in answers only on peper, Wednesday, October 27 1. Which of the following is NOT related to the historical evolution of operation management A Industrial Revolution Blagricultural revolution Scientific Management Di Human Relations Movement development of management science techniques 2. Flow rate tells us: A) how much stuff moves through the process per unit of time B) how much time stuff spends in the process Chhow much stuff is in the process Dhow much stuff is needed for the process 1. A popular roller coaster ride lasts 10 minutes. There are 20 people on average on the roller coaster during peak time. How many people are stepping onto the roller coaster per minute at peak time? A 20 B) 5 C) 2 0 10 4. There are 4 steps in the manufacturing process of a stuffed toy cutting stuffing, sealing and packaging. There are 2 employees each for cutting and stuffing but one each for sealing and packaging The processing times of cutting stuffing, sealing and packaging are 8.5.3 and 2 seconds per toy. What is the capacity in toys per minute at the resource "stuffing'? A 12 B) 0.4 C10.2 D) 24 5. Students are going through a 3 step process to obtain their ID cards. Each student will spend 2 minutes at the registration desk before going to one of 3 cashiers to pay a fee for the card. After that, they will visit one of four ID processing stations to have their picture taken and the ID card printed. Registration takes 2 minutes. Visits to the cashier and ID processing station take 10 and 20 minutes respectively. If the demand rate is 0.5 student per minute, which of the following conclusions can be drawn if resources are doubled at the processing station? A)The cashier station becomes the bottleneck By There will be no bottleneck in the process C) The processing station becomes the bottleneck D) Registration becomes the bottleneck 6. Referring to the situation of question 6, how long does it take to process 20 students starting with an empty system? 7. One employee is in charge of the following activities at a refreshment stand: ACTIVITY ACTIVITY TIME PER CUSTOMER Greet Customer 5 seconds Take Order 25 seconds Process Order 1.5 minutes Print Receipt 30 seconds If demand rate is 20 customers per hour, what are the flow rate in customers per hourl. utilization and cycle time (in minutes per customer)? A 20,082, 0.05 B) 20,0.83,3 C)24, 1. 2.5 DJ 24, 1, 0.04 8. (T/F) A resource with a utilization of less than 100% is never the bottleneck 9. [T/F) Cost of direct labor goes up whenever labor content goes up 10. Three sigma control limits (compared to two sigma controllimits) tend to have what impact on error probabilities? A) Increase the Type II and decrease the Type 1 B) decrease the Type il and