Question: Tonya is developing a business message that she will present to the village board about a waste reduction initiative her company wants to launch in

Tonya is developing a business message that she will present to the village board about a waste reduction initiative her company wants to launch in the community. In the process of creating the business message, she studies the demographics of the citizens who live in the community and considers their needs and priorities. This action belongs to which step of the AIM planning process?Tonya is developing a business message that she will present to the village board about a waste reduction initiative her company wants to launch in the community. In the process of creating the business message, she studies the demographics of the citizens who live in the community and considers their needs and priorities. This action belongs to which step of the AIM planning process?

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