Too Many Majors Case study

1. How would you characterize the decision-making styles of the two committees that considered the enrollment management problem? Would you characterize either of these processes as more effective or appropriate to the decision under consideration?

2. What advice would you give to Chelsea McGuire for the upcoming faculty meeting? Should she retain her typically participative decision-making style? What are the advantages and disadvantages of this kind of style in this type of decision-making situation?

3. Are there specific decision-making strategies that would be helpful in making an effective decision regarding enrollment management? What communication behaviors would you watch for in the upcoming meeting to assess whether an effective decision-making process is being used?

4. How does this case illustrate the various kinds of organizational knowledge and the knowledge management process? Given what you know of this department, do you believe it will be able to adapt to more changes in the organizational environment? How do you think this department would react, for instance, to a call for more online courses as a way to serve even more students?

(Using at least 5 key concepts in chapter 8)