Question: Topic 4: Organisation Change and Stress Management While change is constant and inevitable, it is sometimes difficult to push through. Management of the effects of

Topic 4: Organisation Change and Stress

Topic 4: Organisation Change and Stress Management While change is constant and inevitable, it is sometimes difficult to push through. Management of the effects of stress of the change on employees is also a challenge. Company Z sells trendy and affordable ladies' clothes and apparels at three retail outlets in Singapore. When Covid-19 struck, many of its loyal customers chose not to visit its stores. Company Z is considering going online fully and closing its three retail stores for now to save on costs like rental. Assume that Company Z has appointed you as their consultant and they would like to seek your advice on how they should go about implementing the change in a planned and systematic manner. 1. Using Kurt Lewin's three-step model, explain how Company Z should manage the proposed change for EACH step. (15 marks) 2. How should Company Z minimise stress for its employees so that they will stay productive and motivated? Explain TWO suggestions. (10 marks)

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