Question: Topic 7: Motivation Question 3 (a) State and explain the THREE (3) elements of motivation. (6 marks) (b) Danny was laid off from his customer

Topic 7: Motivation Question 3 (a) State and

Topic 7: Motivation Question 3 (a) State and explain the THREE (3) elements of motivation. (6 marks) (b) Danny was laid off from his customer service job recently. He is worried that he will not be able to pay his house loan and feed his family. Based on the scenario, state and explain TWO (2) of Maslow's levels of need which are a concern to Danny. (4 marks) (c) Joe closely monitors and checks on his youngest employees to make sure they stay on task and off their mobile phones. Based on McGregor's Theory X and Theory Y, explain which ONE (1) (X or Y) influences Joe's assumption of his employees. marks) (d) Explain the concepts of job enlargement and job enrichment with ONE (1) suitable example for each. (4 marks) (e) To maximise motivation among today's workforce, managers need to think in terms of flexibility. State and explain ONE (1) flexible work arrangement of your preference. Describe your reason for preferring the specific work arrangement to others. (3 marks) [Total 20 Marks]

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