Topic: How does the group make a new knowledge and share it to improve its effectiveness?

Fredrick Helmut is an ambitious design engineer working in the London Division of Global Delivery Direct. Fredrick has a Ph.D. in Aerospace Engineering from Emory University. He recently moved back from the London branch to work in the US division headquarters. He made the move to promote his career. It was known that the current team leader in Chicago would be retiring at the end of the year and the company was looking for a successor. Frederick wanted his job. The Chicago team was working on a different design approach to developing a Plane that would maximize the use of cargo space holding only smaller packages.

During his time in London Frederick discovered a potential design for larger cargo, which could result in double the number of packages held in the cargo hold. This potential idea is one that Fredrick has contained in his notes and would like to pursue but wonders if this is something that could be used to benefit his career. He would like to pursue the idea individually but is not sure that this would be encouraged in his new job. Upon return to the US Frederick discovered that this design would, in fact, secure a great promotion.

Joanna Bockman, the current team leader, reviewed Frederick's notes upon his arrival to the team to understand the level and type of work Frederick was doing in London. When she came upon the discovery note she questioned Frederick further he hedged on his answers because he was not sure he wanted to discuss his findings quite yet. Joanna assured him that the company would never take the credit from him if the design was useful, but Frederick was not so sure. His colleagues suggest that a new design is not always welcome. In fact, his colleagues in London agree. Joanna was sure the information would be useful but decides to wait for Frederick to change his mind about reporting the design.

Joanna received an email several weeks later from Rockfish saying that they lost a contract with a new company because they could not price competitively for the number of large packages in the cargo hold. Could she and the others come up with a design? Joann was more than unhappy with the news and wondered if Frederick was placing obstacles in the company's success deliberately to get ahead or could the rumors be true that people were not willing to share their new ideas because they thought the company was not willing to learn or work with them. Joanna had to get to the bottom of this so she sought out Frederick and asked him to reconsider. He said he would think about it and get back to her shortly. Joanna thought she would follow it up in writing so he could see how important it was to reconsider his earlier decision. Sharing information was critical to company success.

Directions:

1. BY SATURDAY, complete the following:
   • As if you were Joanna draft an email to Frederick explaining the following:
     • A summary of the situation.
     • Why sharing information is important to a company.
     • A discussion of the relationship between knowledge management and competitive advantage.
     • The benefits to Frederick in sharing the information
     • Include a recommendation to Joanna for a possible incentive or motivation to encourage Fredrick to share.
     • Frederick listened to his colleagues from London and Chicago; what is the influence of communities of practice on knowledge sharing within a company and what should Joanna say to Frederick about both CoPs and his role within a CoP?
     • You must use course material to support your responses and APA in-text citations with a reference list.

For referance this is week 1 assignment

August 14^th, 2024

To: Mr. Rockfish CEO

From: XXXX

Subject: why it is imperative that the company make a new KM department at GDD.

Dear Mr. Rockfish,

I'm trying to actively encourage GDD to make a fresh KM section. Businesses need to make managing information top priority in order to maintain their edge over competition and experience long-term success in the quickly shifting business environment.

Knowledge management (KM) is a collaborative strategy that includes different fields like technological systems, employee resources, relationships, and business actions, like we have seen in the last few years (Dalkir, 2017). Because of its multidisciplinary character, knowledge management (KM) is able to include many viewpoints and areas of proficiency, leading to an all-encompassing awareness and oversight of what is known inside the business itself.

As a developing business, GDD stands to gain many advantages from KM procedures. Taking advantage of knowledge management (KM) protocols supports the effective exchange of information and skills amongst staff members, leading to more innovative and well-informed decision-making (Liebowitz, 2016). Developing a knowledge management (KM) section supports the regular collection, organization, and communication of details, guaranteeing that staff members are equipped with current and pertinent understanding.

Furthermore, the constantly changing character of the KM phase makes it well adapted to the quickly evolving company-wide situation. Knowledge management (KM) places a strong emphasis on the ongoing development of exchange of information techniques and tactics, which helps businesses remain competitive and adjust to shifting market conditions. It is essential for GDD more specifically because the firm frequently launches new goods and services, leading to that staff members have current expertise and skill sets.

Among the several development of knowledge phases that were covered in our readings, I agree that the concept of knowledge development process would make especially appropriate for GDD. Identifying gaps in understanding, producing new information via creative thinking and investigation, and incorporating that new understanding into internal processes make up this process (Dalkir, 2017). With GDD's ongoing new product developments along with development, this process could help us to gather and use staff suggestions along with perspectives, which would help develop a tradition of creativity inside the company.

Finally, I ask for you to think about creating an additional KM component at GDD. The specialized KM component may be very beneficial to our business because of its interconnected character, the importance it places on exchanging information, and the constantly changing character of KM rounds. In addition to strengthening our edge over the competition, I'm sure that KM strategy adoption will help GDD succeed as a whole.

I appreciate you taking my suggestion into account. I would be very happy to go into greater depth about it and offer any additional details that may be needed. Regards, XXX

References

Liebowitz, J. (2016). Knowledge Management Handbook (3rd ed.). CRC Press.

Dalkir, K. (2017). Knowledge management in theory and practice (3rd ed.). MIT Press.