TOPIC: The impact of Digitalisation and Technology Integration: Time tracking

and Project Management solutions

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$1.$ INTRODUCTION

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The introduction will include the background of the study, the background of the organisation, Aim and Objectives of the study, and finally the scope and limitations$.$

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$1\mathrm{.}1$ Background and Motivation

What is the study about? Include theoretical background on the topic. Ensure that you add relevant in$-$text references $[$E$.$g$.$ According to $($Nemarumane$,2020)$ plagiarism is a serious and punishable offence at the University of Johannesburg$](1$ full page$)$

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Briefly describe the organisation and what is does, include the references for the company details. Then talk about the main problem. What are you investigating at this organisation and why is it necessary for you as a researcher to attend to this problem. $(1$ full page$)$

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$1\mathrm{.}2$ Research problem statement

What is the challenge at and what does it lead to$?(35$ lines$)$

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$1\mathrm{.}3$ Aim and Objectives

What is the main aim of the study $($meaning what the study plans to achieve at the end of the research?$)$ Objectives are statements of how you plan to achieve your aim.

E$.$g the aim of the study is to investigate the lack of proper customer service at the ABC Design Studio.

Objectives

$$ Evaluate the level of employee motivation

$$ Assess the employee customer service skills

$$ Consider the employee health and wellness

$$ Understand the management style and support

$$ Evaluate the availability of growth and development for employees within the organisation

$($Note that the objectives always start with a verb$)$

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$1\mathrm{.}4$ Research Question

$($Convert your objectives into questions$)$

$$ What is the level of employee motivation?

$$ Do the employees have customer service skills?

$$ What is the state of the employee$$s health and wellness?

$$ How is management$$s style and support?

$$ Do the employees have opportunities for growth and development for within the organisation?

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$1\mathrm{.}5$ Scope of the study

A scope includes what areas will the researcher be investigating within the organisation, and which areas will not be investigated within the organisation.

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E$.$g

The study will focus specifically on ABC Design Studio in Johannesburg. The issues that the study will focus on include employee motivation, customer service skills, health and wellness, the studio$$s management style and support, and the availability of growth and development of employees within the studio.

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The study does not focus on the issues arising from other branches of the ABC design outside of the Johannesburg branch. The study further will not be focusing on the employee$$s level of satisfaction with their salaries or wages, or any other factors that arise outside of their working environment.

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$1\mathrm{.}6$ Research Significance

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Why is the research important to engage.

Example...

The proposed research will amass possible outputs that will benefit Simba $($Pty$)$ Ltd as follows:

$$ Implementing strategies to enhance Simba $($Pty$)$ Ltd compliance to customer service levels and overall performance.

$$ Implementing strategies that will improve operational efficiencies and reduce costs.

$$ Implementing of problem$-$solving techniques and strategies.

$$ Assist the business with continuous improvement solutions that will guide future expansion and growth decisions of the business.

$$ Improvement of supply chain manufacturing overheads.

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$1\mathrm{.}7$ Limitations of the study

Limitations of the study are issues that make it difficult $($but not impossible$)$ for you to conduct your study. With each limitation you need to mention how you have overcome it$,$ or what alternative you took to ensure that the research is possible.

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E$.$g

$1\mathrm{.}5\mathrm{.}1$ The Corona virus

The Covid$-19$ has made it difficult to access the organisation$$s premises and employees for questioning and e$=$observation. The researcher has opted for to wait the national lockdown to end so that the research can continue. The researcher has further dedicated the idle time to conducting an extensive literature review.

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$1\mathrm{.}5\mathrm{.}2$ Time Constrains.

The academic calendar has been modified to fit the Covid$-19$ epidemic, this meant that the year has been shortened. This has added pressure to the researcher to complete the study within a short space of time. The researcher further used the idle time to conduct all desktop activities to ensure that only the practical activities of the research remain and can be conducted when access is allowed.